COVID-19: Updated Clinic Practices – August 2021
FAMILY PRACTICE PATIENTS
If you have a Primary Care Provider at West Coast Family Medical Clinic, telephone, video, and in-person appointments are now available. These appointments can be booked online (preferred) or by calling our office at 250-642-4233. Phones are answered from 8:30-12:00, and from 1:00-4:30 (3:30 on Fridays). Please note that it can be difficult to get through by telephone at times due to high call volumes.
URGENT CARE
We recognize that many residents of Sooke do not have access to a Primary Care Provider. West Coast Family Medical Clinic does provide limited, same-day access to a Primary Care Provider for local residents (Sooke to Port Renfrew) through our Urgent Care Clinic.
Please note that demand for this service usually exceeds our capacity.
To help us better serve those in our community with urgent medical issues or without a Primary Care Provider, please make every effort to see your own Family Physician or Nurse Practitioner for your medical concerns whenever possible.
Same-day appointments in the Urgent Care Clinic can be booked online
(online booking only available to patients who already have a chart at our office) or by calling our office at 250-642-4233.
Phones are answered from 8:30-12:00, and from 1:00-4:30 (3:30 on Fridays).
Please note that it can be difficult to get through by telephone at times due to high call volumes.
Please note that the Westshore Urgent Primary Care Centre is the designated clinic for local residents without a Primary Care Provider.
COVID-19 TESTING
Patients with symptoms
Please book an appointment for a COVID-19 Drive-Through Test using our online booking system (online booking only available to patients who already have a chart at our office) or by calling our office at 250-642-4233. Phones are answered from 8:30-12:00, and from 1:00-4:30 (3:30 on Fridays). Please note that it can be difficult to get through by telephone at times due to high call volumes.
PLEASE DO NOT PRESENT TO OUR CLINIC IN PERSON WITHOUT HAVING BEEN INSTRUCTED TO DO SO
Patients without symptoms
FlyClear™ by LifeLabs® COVID-19 PCR testing is now available. Results are suitable for travel, with a 24-48hr turnaround. Due to courier pick-up times, testing is only available in the morning. Price: $250.00. Certification for travel will be issued electronically by LifeLabs®. Please book an appointment for a Travel COVID-19 Test using our online booking system (online booking only available to patients who already have a chart at our office) or by calling our office at 250-642-4233. Phones are answered from 8:30-12:00, and from 1:00-4:30 (3:30 on Fridays).
Please note that it can be difficult to get through by telephone at times due to high call volumes.
VIRTUAL APPOINTMENTS
Telephone Appointments
You will receive a telephone call from your provider at the scheduled time. Prescriptions, lab work, and other investigations will be arranged as appropriate. If your provider feels that you need to be assessed in person, an in-person follow-up appointment will be arranged.
Video Appointments
You will need Internet access and a device with a camera and microphone (smartphone/tablet/computer) to Participate.
BOOK ONLINE
For patients with a Family Physician or
Nurse Practitioner at West Coast Family Medical Clinic,
secure online appointment booking is now available for your convenience.
OUR SERVICES
Our comprehensive approach to Family Medicine means that in addition to office-based care, we also provide Outreach Clinics, End-of-Life Care, team-based Chronic Disease Management, and an Urgent Care Clinic that is open to all.
OUR TEAM
Meet our dedicated team of Family Physicians, Nurse Practitioner, Allied Health Care Providers, and Medical Office Assistants.
THE CLINIC
Our primary focus is on providing comprehensive, high-quality, evidence-based, lifelong care to our registered patients while also supporting the community at large.
WE ARE HERE TO HELP
WCFMC NEWS & UPDATES
June 2021 Update
A lot has happened over the past year! With vaccination rates on the rise, COVID infection rates on the South Island have improved dramatically from their peak, and the Province [...]
We are excited to announce the expansion of West Coast Family Medical Clinic.
We are excited to announce the expansion of West Coast Family Medical Clinic. Construction of the 1,400 square foot expansion will be wrapping up over the next week or two. [...]