COVID-19: Updated Clinic Practices – August 2021
FAMILY PRACTICE PATIENTS

If you have a Primary Care Provider at West Coast Family Medical Clinic, telephone and in-person appointments are now available. These appointments can be booked online (preferred) or by calling our office at 250-642-4233. Phones are answered from 8:30-12:00, and from 1:00-4:30 (3:30 on Fridays). Please note that it can be difficult to get through by telephone at times due to high call volumes.

URGENT CARE

We recognize that many residents of Sooke do not have access to a Primary Care Provider. West Coast Family Medical Clinic does provide limited, same-day access to a Primary Care Provider for local residents (Sooke to Port Renfrew) through our Urgent Care Clinic.
Please note that demand for this service usually exceeds our capacity.

To help us better serve those in our community with urgent medical issues or without a Primary Care Provider, please make every effort to see your own Family Physician or Nurse Practitioner for your medical concerns whenever possible.
Same-day appointments in the Urgent Care Clinic can be booked online
(online booking only available to patients who already have a chart at our office) or by calling our office at 250-642-4233.

Phones are answered from 8:30-12:00, and from 1:00-4:30 (3:30 on Fridays).
Please note that it can be difficult to get through by telephone at times due to high call volumes.

Please note that the Westshore Urgent Primary Care Centre is the designated clinic for local residents without a Primary Care Provider.

CURRENT MASK POLICY

Patients exhibiting symptoms of infection (example: sore throat, cough, runny nose, fever, nausea, diarrhea or vomiting) are required to mask while in the office. However, face masks are optional for patients who do not have symptoms of illness. If you are unsure, please ask at the front desk. Hand washing or sanitizer required for all patients at check in time.

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